Shipping, simplified
Your shipping rate at a glance
Your rate is set by the eligible items in your cart, wherever in the US it ships.
- Orders under $250$10flat-rate shipping
- Orders $250+$20flat-rate shipping
- Orders $500+Freeshipping
Product exclusions apply: freeze bags, cages and quote-only assemblies don't count toward the tiers.
When your order ships
From our shop in Rocklin, CA.
Ordered before 3pm Pacific
In-stock orders placed before 3pm Pacific on a business day ship the same day.
Ordered after 3pm
Orders placed after 3pm Pacific, or on a weekend or national holiday, ship the next business day.
Picking up instead
Collect your order at our Rocklin shop, Monday to Friday, 7am to 4pm. Call 916-251-7071 to confirm pickup timing.
What counts toward your total
Product exclusions apply. Here's what's in and what's out.
Counts toward the tiers
Repair kits and parts, check modules, shut-off valves, fittings, testing equipment and accessories, and assemblies with a price in the shop, like the ARI RP501 and DC501.
Freeze bags
Standard freeze bags ship separately: $20 for the first bag and $6 for each extra bag, and they don't count toward the $250 or $500 totals. Custom-size bags for larger devices are quoted, with shipping included in the estimate.
Quote items and cages
Other complete assemblies and all enclosure cages are priced by quote. We confirm price, stock and shipping, then email you an estimate. No charge until you approve.
Shipping questions
How much is shipping?
Orders under $250 ship for a flat $10. Orders of $250 or more ship for a flat $20. Orders of $500 or more ship free. Your cart shows the shipping charge before you check out.
Where do these rates apply?
Anywhere in the US, including Alaska and Hawaii. The same flat rates apply wherever the order ships.
Does weight or box size change my shipping cost?
No. Parts shipping is set by your order total, not by weight or box size: $10 under $250, $20 on $250 or more, and free on $500 or more. You know the shipping cost before you check out.
Do discounts change my shipping tier?
No. The tier is set by the total of the eligible items in your cart before any discount is applied.
When will my order ship?
In-stock orders placed before 3pm Pacific on a business day ship the same day. Orders placed after 3pm, or on a weekend or national holiday, ship the next business day. If a part is special order, we'll tell you the lead time up front.
Do freeze bags count toward free shipping?
No. Standard freeze bags ship separately: $20 for the first bag and $6 for each extra bag, and they don't count toward the $250 or $500 totals. Custom-size bags for larger devices are quoted, with shipping included in the estimate.
What about complete assemblies and enclosure cages?
Assemblies with a price in the shop, like the ARI RP501 and DC501, ship at the same flat rates as parts and count toward the $250 and $500 totals. Other complete assemblies and all enclosure cages are priced by quote and aren't part of the shipping tiers. Add them to a quote and we'll confirm price, stock and shipping, then email you an estimate. Nothing is charged until you approve it.
Can I pick up my order instead?
Yes. Pick up at our Rocklin shop at 4487 Pacific Street, Unit E, Monday to Friday, 7am to 4pm. Call 916-251-7071 to confirm pickup timing.